First Wing Jet Center, a Cirrus Authorized Service Center, was named a Platinum Service Partner at the Cirrus CX customer experience convention in Knoxville, Tennessee. First Wing Jet Center is the fixed base operator (FBO) at Indianapolis Executive Airport (TYQ) in Zionsville, Ind. The FAA Part 145 full-service maintenance provider has been a Cirrus Authorized Service Center since 2008. The Platinum Service Partner designation complements First Wing’s designation as a Cirrus Platinum Training Partner for excellence in flight training.
“We are honored to receive the Platinum designation from Cirrus Aircraft,” said Sean White, VP and General Manager, First Wing Jet Center. “Cirrus is dedicated to providing a world-class experience in service and support for Cirrus owners and holds some of the highest standards in the industry for their service providers. I’m proud of my team for rising to the Cirrus standards by providing our customers with outstanding service, honest communication, and topnotch amenities. The Platinum designation for both our service center and our flight school allows us to provide Cirrus owners with the full Cirrus Platinum experience.”
In addition to meeting Cirrus Authorized Service Center qualifications, a Platinum Partner must meet the following requirements:
| Qualifications | Service Capabilities |
| 24 months as an Authorized Service Center | SR airframe and piston powerplant |
| Minimum of 24 A/C service volume | Avionics |
| Minimum of 12 annual inspections | 02 service |
| FAA Part 145 certification | A/C service |
| Technician training: 100% piston | Composite repair |
| TKS service | |
| Amenities | Paint touchup |
| Hangar or tie-down space | Mobile service support |
| Engine heater plug-in or preheat service | |
| GPU/auxiliary power | Performance Standards |
| Pickup and delivery service | Survey response sharing and high customer sentiment |
| Courtesy cars | Best of Breed for claim and case admin |
| Ramp side auto access | Investments in branding and web/social presence |
| Pilot lounge | Service levels (planned and unplanned) |
| Private offices w/ Wi-Fi | |
| Ramp security system |
As a Cirrus Platinum Training Partner, First Wing instructors have been trained and evaluated at Cirrus headquarters, completing the same training programs that Cirrus uses during factory flight instruction. First Wing Flight Chief Flight Instructor and Cirrus Aircraft Platinum Flight Instructor Pat Gaston was also named a Distinguished Flight Instructor by AOPA: your freedom to fly.
Along with the Cirrus Platinum Partner designation, First Wing Jet Center is a multi-year FAA Diamond Award of Excellence recipient and a Platinum Garmin Dealer. First Wing Jet Center was also named one of the Great Lakes’ Top FBOs in Aviation International News’ (AIN) Pilot Survey.
First Wing Jet Center and its parent company, Eagle Creek Aviation, recently announced a merger with Jet Access to leverage their unique positions within the industry to create a national entity and brand capable of providing a full spectrum of private aviation needs.
To learn more about First Wing Jet Center, visit FirstWing.com.
To learn more about Jet Access, visit FlyJetAccess.com.
About First Wing Jet Center
First Wing Jet Center is the fixed base operator (FBO) at Indianapolis Executive Airport in Zionsville, Indiana, as well as Frankfort/Clinton County Regional Airport in Frankfort, Indiana. First Wing is an FAA registered Part 145 repair station and operates a Part 61 flight school, First Wing Flight. As a Cirrus Platinum Training and Service Partner, Garmin Platinum Dealer and AIN Top FBO, First Wing is dedicated to providing world-class service at each of its locations. First Wing is part of the Jet Access family of companies.
About Jet Access
Jet Access is the first vertically integrated and fully transparent full-service aviation management company in the industry. Built on decades of aircraft industry leadership and expertise, Jet Access is committed to making private jet travel safe, cost-effective, uncomplicated, and comfortable. Jet Access has operations in Indianapolis, Columbus, and Shelbyville, Indiana; West Palm Beach, Florida; Mattoon and Quincy, Illinois; Columbus, Ohio; Nashville, Tennessee; and Dallas, Texas.
